Help Center & FAQ
Everything you need to know about your Club L London experience, from sizing to delivery.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking link. You can use this to monitor your parcel's journey via our courier's portal.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be returned in their original condition, unworn, with all tags and hygiene seals intact to be eligible for a refund.
Do you offer international shipping?
Yes, Club L London ships globally. Shipping costs and delivery timeframes vary depending on your location and the shipping method selected at checkout.
How do I find the right size?
To ensure the perfect fit for our signature bodycon and tailored styles, please refer to our comprehensive Size Guide located on each product page, which includes international size conversions and measurements.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and flexible payment options such as Klarna and Afterpay/Clearpay, depending on your region.
When will out-of-stock items be replenished?
Our most popular styles sell out quickly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be the first to know when your size is available again.